Delivery & Returns

Delivery Address Change

If you wish to make changes to your delivery address, please send the updated details to us via the contact form or email fayehallidayart@gmail.com. Dispatch time can be one day, so please be sure to notify us as soon as possible.

Delivery Time

Please allow up to 5 working days for dispatch.

If you live in the UK, your order should take no more than a couple of days to arrive after dispatch. If you live outside of the UK, delivery time can be anything from 1-3 weeks, depending on how far your order has to travel.

Cases

All cases are individually manufactured on receipt of order, so they will take a few days longer to arrive.

 

Refunds

If you wish to have a refund, please contact fayehallidayart@gmail.com and send your order to the return address given. In most cases, it is possible to grant a refund if we are contacted within the first 10 days on receipt your order. Once we receive the product(s), a full refund (minus postage costs) will be issued to your original method of payment.

 

Email

Notifications of any updates or changes made to your order will be sent to your PayPal email address, or the email address you gave on purchasing.